Frequently Asked Questions
Everything you need to know about your next pair of kicks.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your order status by logging into your account and visiting the 'Order History' section.
What is your return policy?
We accept returns within 45 days of the shipment date, provided the items are in their original, unworn condition with all tags attached. Returns can be made via mail or at any of our physical store locations.
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer expedited and next-day delivery options at checkout for those who need their gear sooner.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.
How do I know if a shoe will fit?
We provide a comprehensive size guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for athletic performance footwear.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at the time of checkout.